Privacy Policy
At Ramen Republic Inc. (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website [ramenrepublicinc.com]) (“Site”) or purchase our HAUSCOOK multi-food cookers online. By using our Site or services, you agree to this Privacy Policy.
1. Information We Collect
We collect information you provide directly and automatically when you interact with our Site:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details (e.g., credit card information) when you make a purchase, create an account, or contact us.
- Non-Personal Information: IP address, browser type, device information, and Site usage data (e.g., pages visited, products viewed) collected via cookies and similar technologies.
- Order-Related Data: Purchase history and preferences to process and fulfill your orders.
2. How We Use Your Information
We use your information to:
- Process and ship your orders, provide customer support, and manage returns or warranties.
- Communicate with you about your orders, promotions, or updates (you can opt out of marketing emails).
- Improve our Site, products, and services through analytics and usage trends.
- Comply with legal obligations or prevent fraud.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third parties like payment processors (e.g., Eximbay), shipping companies, and website analytics providers to fulfill orders and improve our services. They are contractually obligated to protect your data.
- Business Partners: Authorized HAUSCOOK affiliates or distributors to ensure product quality and service delivery.
- Legal Authorities: If required by law, such as in response to a subpoena or to prevent illegal activity.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, but we will notify you beforehand.
We do not sell your personal information to third parties for monetary gain. However, under CCPA, certain data sharing may be considered a “sale.” You can opt out of such sharing by contacting us (see Section 6).
4. Your Privacy Rights
Under the CCPA and other applicable laws, California residents (and others) have the right to:
- Know: Request details about the personal information we collect, use, or share.
- Delete: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out: Opt out of the “sale” or sharing of your personal information.
- Non-Discrimination: We will not discriminate against you for exercising these rights.
To exercise these rights, contact us at [info@ramenrepublic.com] or [747-895-2698]. We will respond within 45 days.
5. Cookies and Tracking
We use cookies to enhance your experience, such as remembering your cart or analyzing Site traffic. You can manage cookie preferences through your browser settings. For details, see our [Cookie Policy link, if applicable].
6. Data Security
We use industry-standard measures (e.g., SSL encryption for checkout) to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary for the purposes outlined (e.g., order fulfillment, legal compliance) or as required by law.
8. Third-Party Links
Our Site may link to third-party websites (e.g., payment processors). We are not responsible for their privacy practices. Please review their policies before sharing information.
9. Children’s Privacy
Our Site and services are not intended for users under 13. We do not knowingly collect data from children under 13.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the updated policy with a new effective date on our Site.
11. Contact Us
For questions, concerns, or to exercise your privacy rights, reach out to:
- Email: [info@ramenrepublic.com]
- Phone: [747-895-2698]
- Address: Ramen Republic Inc.,